Makigumi Inc. ("the Company") recognizes the protection of customers' personal information as an important responsibility and handles it appropriately in accordance with the following policy.

1. Definition of personal information

Personal information refers to information that can identify a specific individual, such as name, address, telephone number and email address.

2. Acquisition of personal information

The Company acquires personal information by lawful and fair means, such as through the contact form, job applications and applications for various services.

3. Purpose of use of personal information

We use the personal information we acquire for the following purposes.

  • Responding to and handling inquiries
  • Providing and informing about various services
  • Recruitment screening and post-hire communication
  • Improving our services and developing new ones
  • Responding as required by law

4. Provision of personal information to third parties

Except in the following cases, the Company does not provide personal information to third parties without the customer's consent.

  • When required by law
  • When necessary to protect a person's life, body or property
  • When necessary to improve public health or promote the sound upbringing of children
  • When a national agency or local government carries out duties prescribed by law

4. Shared use of personal information

To improve and smoothly operate the services we provide, the Company shares customers' personal information as follows.

  • Items of information shared:
    Name, address, telephone number, email address, inquiry content, purchase history, service usage history, etc.
  • Scope of joint users:
    The Company and the franchise members of "Roopt" operated by the Company
  • Purpose of shared use:
    Providing information and advertising regarding products and services, responding to inquiries and providing after-sales service

5. Provision of personal information to third parties

Except in the following cases, the Company does not provide personal information to third parties without the customer's consent.

  • When required by law
  • When necessary to protect a person's life, body or property
  • When necessary to improve public health or promote the sound upbringing of children
  • When a national agency or local government carries out duties prescribed by law

6. Management of personal information

The Company takes appropriate security measures to prevent unauthorized access to, loss, damage, alteration or leakage of personal information. We also provide necessary and appropriate supervision of employees who handle personal information.

7. Disclosure, correction and deletion of personal information

Customers may request the disclosure, correction, deletion or suspension of use of their own personal information held by the Company. To make such a request, please contact us at the address below. After verifying your identity, we will respond within a reasonable period.

8. Cookies and access analysis

Our website may use Google Analytics to improve our services. Google Analytics uses cookies to collect traffic data, but this data is collected anonymously and does not identify individuals. You can refuse this collection by disabling cookies.

9. Changes to the privacy policy

The Company may review and revise this policy as appropriate in response to changes in laws or in the content of our services. The revised policy takes effect from the time it is posted on this website.

10. Contact

For inquiries regarding the handling of personal information, please contact us at the address below.

Makigumi Inc.

Kankeimaru Bldg. 2F, 2-3-14 Chuo, Ishinomaki, Miyagi 986-0822, Japan

Representative Director: Kyoko Watanabe

Email: info@makigumi.com

Phone: +81-225-24-6919 (Weekdays 9:00–18:00 JST)

Established: April 1, 2024